Reporting archive
Evidence on AI and work
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Salesforce expands Agentforce with job-ready AI agents for sales, service, HR, and back-office work
Salesforce said it expanded Agentforce with named AI agents for sales, service, commerce, employee experience, and back-office work, while SiliconANGLE said the launch is aimed at automating sales and support tasks.
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Hays says AI is reshaping recruiting, and it will focus on harder-to-replace roles
Hays said it is expanding Microsoft AI capabilities to more than 8,000 employees, while Bloomberg Law reported it is shifting hiring toward roles harder to replace with AI.