Reporting archive
Evidence on AI and work
Reporting archive

Meta says Muse can handle tasks across apps, but Reuters reported that some of its phone calls were quietly handled by human contractors. Meta later said it had rolled back that feature for now after feedback and privacy concerns.

Mark Zuckerberg says Meta’s AI buildout will need “hundreds of thousands and maybe millions” of skilled-trades jobs, while WIRED reports the company is testing robots for some data-center tasks.

Reuters reported that Meta explored cutting some teams by as much as 60% in an “AI native” restructuring, then later backed off part of the plan after AI tools did not deliver the expected productivity gains.

A federal judge is hearing a request for preliminary relief in a case that tests whether AI-assisted workforce tools can be challenged in layoff selection. Meta says people, not AI, made the decisions.

A U.S. judge declined emergency relief in Meta’s AI-layoff lawsuit, leaving the July 22 layoff timeline in place.